VietChef is completely free and created as a platform to connect Vietnamese culinary lovers with local chefs. VietChef is a community for food lovers to easily find, order food, rate quality, and comment on shared food interests with others with the same taste pallet. VietChef is the easiest way to find delicious specialty dishes at an affordable price to satisfy any food cravings.
I have other questions not on this list.
We love to hear your questions, inquiries, and comments. Please don't hesitate to let us know what you think in the Contact Us located in the bottom footer. Thank you for using VietChef.
Is it free to get listed?
Yes, VietChef is a free listing service.
How do I create an account?
Vietchef is currently in private beta. If you would like to join, please enter your email below and you will be notified when sign up is ready.
Who can post on VietChef?
Anyone can post on the website. To get started, you will need to register and log into your account.
How do I add a food item?
To start, please log in to your profile. Click on “Post Food Item” on the left menu.
How do I know if I received a customer order?
An email is sent to the seller instantly when a customer places an order. Please check your email often or leave the VietChef website on your web browser and refresh daily for updates.
How do I see customer order information?
Please log into "My Account" and "Open Order" to see customer's contact info and order details. Then proceed to contact customers directly.
How do I look up my order?
There is a contact link under food item to contact your chef directly through their social media. Vietchef is a listing directory and do not handle any part of the transaction.
How do I know if my order is confirmed?
When you fill out the pre-order form, you should receive a confirmation pop up to indicate message sent. The chef will reach out to you directly to confirm your order and details.
How do I cancel my order?
Vietchef is a listing directory and do not handle any part of the transaction. Please reach out to your food vendor directly for any issues.
Why can’t I select my preferred payment option?
Payment options availability or restriction is up to the Chef’s personal discretion. VietChef is a listing directory and does not intervene in any part of the transaction.
Why can’t I select shipping on the pre-order form?
Shipping availability is up to the Chef’s personal discretion. VietChef is a listing directory and does not intervene in any part of the transaction. If the food dish is local to your are, you should be able to pickup or ask if delivery option is available.
What is the difference between delivery and shipping?
Delivery is when the Chef, or delivery service that the Chef employs, can delivery straight to your door for a minimum fee or free with orders of above a monetary amount. Shipping is through UPS or other shipping method to ship food fresh to your door. This typically takes at least 2 days or more.
Does anyone have any information about needing a food permit to sell out of our home?
VietChef has included links from the Public Health website and other legal sites for local chefs to inquire. Please do your due diligence and research that is applicable to your location and situation on a case by case basis. VietChef is not a consulting business and is a listing directory only. We encourage all users to abide by health guidelines as permitted in your county, and state regulations.